Maria Matthews Reflexology
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In line with the current lockdown I am currently closed for business. If you have any queries or would like advice on specific reflex points, please feel free to call or text me. I can send photographs & offer guidance where possible. 
Christmas vouchers will have an extended validity date to accommodate the current situation. 
Thank you for all your support throughout 2020, here's to seeing you soon...ish in 2021!
(Below are the guildelines I was following when open, they may offer some insight as to what to expect when I can reopen)

 Dear all

Thank you so much for your interest in making a booking.

I am closely monitoring the advice from the government and my association, Professional Reflexology (PR), and have made some changes in how I will operate under their best guidance:

I will revise changes as & when I am advised.

As is standard practice I will cancel appointments if I am feeling unwell. Additionally if I think I have been in contact with anyone with Covid 19 I will cancel all appointments until I have completed the required self isolation period.

Please note this is for ANY potentially contagious illness including the new guidance that - should you feel unwell, think you may have been in contact with anyone with Covid 19 or think you may have Covid 19 yourself then please cancel your appointment immediately. I do have a cancellation policy but in the case of illness (or emergency) I will happily waiver any fees if you reschedule at the time of cancelling.

Appointments (at my practice) will be spaced with 30 minutes between clients allowing me to thoroughly clean all areas. Appointments are usually 1 hour inclusive of arrival, treatment & departure. We have been asked that this time frame be strictly observed. This is to keep contact to a minimum whilst still maintaining optimum hands on treatment time.

Please do not arrive early as the conservatory will be locked until your appointment time. This is to keep public area usage & personal contact as minimal as possible.

I will provide hand sanitiser – please use this on the way in and on the way out. (feel free to use your own if you prefer).

I will ask you to fill in a short questionnaire/disclaimer with regard to Covid 19.


It is advised that I should wear a face visor/mask. Please be aware from 8th Aug it is a government requirement for clients to also wear a mask. If you are exempt from wearing one you are still welcome; please advise me at the time of booking. All areas are well ventilated.

I would ask that if at all possible, you use the toilet “in case of emergency” only.

The couch will be “bare” except for disposable couch roll. Please be aware it will be less cushioned but means I can adhere to more stringent hygiene standards as I can spray/wipe it after each client.

To reduce the risk of infection I cannot use my blankets. Please bring warm clothing, feel free to bring your own covering/blanket if required. Please note guidelines do ask that you reduce the amount of items that you bring – please keep handbag, phones, coats etc together (there will be a container provided to place these in) so there are less things placed around the treatment area.

To reduce cross infection I cannot offer you a drink after your session; please bring a drink with you to have once you have left the practice. Hydrating after a treatment is very important.

Where possible I kindly ask that payment is made online PRIOR to your appointment. This will confirm your appointment. Should this be problematic please call me in advance & we can arrange other means/cash payment on the day.

I am still able to offer mobile visits; however the amount of appointments available has been (in accordance with guidelines) significantly curtailed; please contact me & I can discuss availability & prices with you.

Thank you for your continued support & for taking the time to read this rather lengthy letter!.

Best wishes

Maria





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  • Reflexology
  • Reiki
  • About me
  • Contact & Rates
  • Covid update